DELIVERY
We offer worldwide delivery. Shipping costs and estimated delivery times will be displayed at checkout before you confirm your order.
SHIPPING
Order Processing Time:
Orders are typically processed within 1 to 2 working days, depending on the delivery location.
Please note that processing times may be extended during public holidays, product launches, restocks, and promotional periods.
Once your order has been shipped or if there are any issues in fulfilling it, we will notify you via the email address provided at checkout.
Order Cancellation:
You may cancel any unshipped order at any time for a full refund.
We appreciate your patience and understanding as we work to process and deliver your order efficiently.
We process orders on business days only (excluding UAE weekends and holidays)
Payment Information:
Please note that multiple transactions may result in multiple postings to the cardholder’s monthly statement.
All orders are shipped from the UAE.
IMPORTANT NOTICE FOR INTERNATIONAL DELIVERIES
For orders delivered outside the UAE, country-specific customs duties, taxes, and additional charges are not included in the item price and must be paid separately by the customer upon delivery.
These charges are often prepaid by our delivery partner and must be settled by the customer at the time of delivery.
Customs Duties & Tax Details:
UAE:
5% VAT is already included in the item price.
Saudi Arabia:
15% local tax and admin fees are included in the item price.
Any applicable customs duties or local charges will be paid by the customer.
Other Countries:
Customs duties, local taxes, and any admin fees will be paid by the customer upon delivery.
DELIVERY TIMEFRAME
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Within the UAE, Orders are typically delivered within 48 hours.
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International (outside the UAE): Orders are typically delivered within 3 to 4 days, depending on the destination.
